For all questions — bug reports, feature requests, account help, refund inquiries, or anything else — email us at: support@speech-2-video.ai
We typically respond within 1–2 business days.
One video costs 500 coins. Buy a coin pack from the in-app paywall: $5.99 for 500 coins (1 video), $15.99 for 1,500 coins (3 videos), or $24.99 for 2,500 coins (5 videos). Coins never expire.
Each generated video is saved in your in-app Gallery. From there you can save it to your Camera Roll, share via the iOS share sheet, or delete it.
Credit pack refunds are handled directly by Apple under their standard App Store refund policy. Request one at reportaproblem.apple.com. We are unable to process refunds directly.
In the app, tap the gear icon → Settings → Danger Zone → Delete Account. This permanently removes your account, credits, and generated videos.
If you're signed in anonymously and want your gallery and credits to persist across devices, tap the gear icon → Settings → Sign in with Apple. Your existing data carries over.
AI video generation is non-deterministic — output can vary. Try rewording your prompt with more specific visual details (subject, action, environment, mood). For example, "a corgi in a tuxedo, slow motion, golden hour lighting" works better than "a fancy dog."
For full details on how we handle your information, see our Privacy Policy and Terms of Use.